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Skills for Conflict Resolution

Course Description

Research is an activity in which conflict often arises, sometimes productively but at other times less so. Conflict is an inevitable consequence of change and development, often feared and much misunderstood. This workshop will promote a constructive approach to help participants to view conflict in a positive way and to be better able to respond effectively when in a situation of interpersonal conflict.

The aims of the workshop are:

  • to improve understanding of the conflict process;
  • to explore two frameworks, which can be applied usefully to conflict situations;
  • to develop a reliable approach which can be used for effective conflict resolution

This one-day workshop will present some theories and models of conflict resolution and provide participants with a unique opportunity to develop awareness of their own preferred conflict handling style. Learning will be achieved via a combination of group discussions, group work and role play with facilitated reviews and feedback. 

Confidential Registration

Registration for this course/workshop is confidential. No information will be passed to your Supervisor or Department.

Very useful course that taught me how to better manage conflicts, in work environment and personal life. I recommend it!

Interactive and thought provoking course; useful from both a theoretical and practical point of view.

A very useful course that I have not only acquired a lot of skills from, but also had a lot of fun!

"I learnt how preferences affect the way we deal with conflict."

"The course was well-structured and enjoyable, and it conveyed clearly how to apply the skills/structures we learned in real life."

"Great course - In this course we learned about ourselves, other people and about how to get on - increased wisdom."

"Very enjoyable course that I would strongly recommend to colleagues."

"I learnt the theory of conflict resolution, MBTI & applying it in the conflict."

Researcher Development Framework Categories

B1) Personal Qualities
D1) Working with others

Course Recommended for

This course is particularly relevant to the following groups:

  • 1st Year Research Students
  • 2nd Year Research Students
  • 3rd Year Research Students

Course Organisers

Further Web Resources

Further Reading

  • Fisher R. & Ury W, Getting to Yes, Random House (1981)
  • Killen D. & Murphy D, Introduction to Type and Conflict, CPP Inc. (2003)
  • Myers I.B. & Myers S.B, Gifts Differing, Davies Black (1980)



8 Feb 2016

Places Available:This course is now full.
Sessions:9:30am - 4:30pm on Mon 8 Feb 2016
UCL Conference Suite, Seminar Room 1, 188 Tottenham Court Road, W1T 7PH (Map)
Preparatory Work:

Page last updated: 23rd April 2015