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Skills for Conflict Resolution

Course Description

Research is an activity in which conflict often arises, sometimes productively but at other times less so. Conflict is an inevitable consequence of change and development, often feared and much misunderstood. This workshop will promote a constructive approach to help participants to view conflict in a positive way and to be better able to respond effectively when in a situation of interpersonal conflict.

The aims of the workshop are:

  • to improve understanding of the conflict process;
  • to explore two frameworks, which can be applied usefully to conflict situations;
  • to develop a reliable approach which can be used for effective conflict resolution

This two-day workshop will include reflective enquiry, group discussions and role play. Two well-established theoretical frameworks will be used to explore the conflict process. These are:

  • Myers Briggs Type Indicator (MBTI)
  • Thomas Kilmann Conflict Mode Instrument (TKI)

Participants will develop awareness of their own preferred conflict handling style and will develop their negotiation skills that may be applied to real life situations after the course.

Confidential Registration

Registration for this course/workshop is confidential. No information will be passed to your Supervisor or Department.

"I learnt how preferences affect the way we deal with conflict."

"The course was well-structured and enjoyable, and it conveyed clearly how to apply the skills/structures we learned in real life."

"Great course - In this course we learned about ourselves, other people and about how to get on - increased wisdom."

"Very enjoyable course that I would strongly recommend to colleagues."

"I learnt the theory of conflict resolution, MBTI & applying it in the conflict."

Researcher Development Framework Categories

B1) Personal Qualities
D1) Working with others

Course Recommended for

This course is particularly relevant to the following groups:

  • 1st Year Research Students
  • 2nd Year Research Students
  • 3rd Year Research Students

Course Organisers

  • Course Tutor - Dr Emma Williams - (External Institution)
  • Administrator - Ms Kasia Bronk - (Organisational Development)

Further Web Resources

Further Reading

  • Fisher R. & Ury W, Getting to Yes, Random House (1981)
  • Killen D. & Murphy D, Introduction to Type and Conflict, CPP Inc. (2003)
  • Myers I.B. & Myers S.B, Gifts Differing, Davies Black (1980)


19+26 Jan 2015 expand

11+18 May 2015 expand

Page last updated: 23rd April 2015